In the competitive business environment, the importance of Technical Support and Outsourcing is increasing. Technical support and Outsourcing can no longer be treated as a peripheral process.

At Proethic Consultants Private Limited ( PCPL) we have a dedicated, expert and experienced team who work around the clock to deliver higher value to clients.

We ensure that our clients with the help of Technical Support and Outsourcing from PCPL achieve,

Technical support and Outsourcing helps our Clients to run the technological race under highly competitive market challenges, allowing them to focus on their core processes without compromising on customer service.

At PCPL, a professional, expert and dedicated team devote all their energy and expertise to providing technical support services. It helps the clients to be financially profitable and also helps to give a boost to customer satisfaction rate.

We help to automate responses to standard technical issues. We provide access to a highly experienced, skilled team for managing more complex problems that need higher-level technical support.

We ensure with our proven recruiting and retention processes a cost­ effective and quick scale to better manage production or technical load and seasonal fluctuations.

Our complete Technical support and Outsourcing teams receives dedicated operations management, training and quality assurance staff. These added value gets transferred to your customers with shorter wait times and exemplary quality service.

An Illustrative list of our Expertise is as under

• 1. Technical Support and Outsourcing for Bearings Technology which includes Bearing installation and maintenance.

• 2. Procurement and Technical Support and Outsourcing for Engineering Materials such as Metal - Ferrous and Nonferrous, Plastics, Thermosets, Thermoplastics, Ceramics, Composites etc.

• 3. Industrial Automation including Control Systems, Distribution Control System (DCS), Program Logistic Control Systems (PLC), Human Machine Interface (HMI), Supervisory Control and Data Acquisition (SCADA) etc.

• 4. Industrial Hydraulics which includes Effect of Flow on System Pressure, Effect of Load on System Pressure, Factors effecting Pump Suction, Effect of Leak in Hydraulic Circuits, Reversing Actuator Direction, Flow Control Circuit, Hydraulic Piping & Fittings etc.

• 5. Lubrication which includes Handling, Storage and Management of Lubricants.